TG34309698 Membership & Ticketing Assistant

Job Introduction

Do you like sales? 

Do you like working in a fast-paced environment?

Do you enjoy working as part of a team?

Do you have good written and verbal communication skills?

Tate is looking for a Memberships and Ticketing Assistant to join our team!

If this sounds like you and you would really like the chance to create positive experiences for our customers, then this is the job for you.

Our Membership and Ticketing Services (MTS) operate seven days a week, including some evenings. We have the largest membership scheme of its type in Europe and are very proud of the service we offer. 

As a Membership and Ticketing Services Assistant you will work on the ticket desks and our contact centre confidently selling tickets, membership and related products, building customer relationships and delivering the type of high-quality service and information that people like to talk about whether face to face, over the phone or via email. The role can be busy and will challenge you at times, but we are a friendly team who share ideas and support each other.

Tate aims to attract and retain talented people from all backgrounds. We particularly encourage applications from black, Asian, ethnic minority, and/or disabled applicants as these groups are currently underrepresented in the cultural sector.

We don’t accept CVs, so please complete all sections of the form, including your education and work history. Use this space to share specific examples of what you’ve done and how you work.

Tools like ChatGPT can be useful for exploring thoughts, but we ask that the words you share with us are your own. Responses that feel overly generic or artificially generated may not reflect the individuality we value and could affect how your application is received or result in it being rejected.

Take your time. Be honest. We’re listening